AI answering service for cleaning businesses
Voxlivo is a 24/7 AI receptionist and answering service for house cleaning and commercial cleaning businesses. While you and your crews are cleaning, it answers in about two seconds, asks about the home or building, books the clean or walkthrough into your calendar, and emails you every detail.
Receptionist: Thanks for calling Sparkle and Shine Cleaning. I'm the virtual assistant, and this call may be recorded. How can I help?
Caller: Hi, I'm looking for someone to clean my house every two weeks.
Receptionist: We'd be glad to help. Can I get your name and the best number to reach you?
Caller: Rachel Owens, 480 555 0172.
Receptionist: Thanks Rachel, that's 4-8-0, 5-5-5, 0-1-7-2. How many bedrooms and bathrooms, and are there any pets?
Caller: Three bedrooms, two baths, and one friendly dog. It's 18 Palm Street.
Receptionist: Got it. I can book your first clean Thursday between 8 and 12. I've noted every two weeks and the dog, so the team can set up your regular visits.
Why cleaning companies use an AI receptionist
- Many cleaning business owners still clean, with gloves on and a vacuum running. Daytime calls go unanswered.
- People looking for a cleaner usually call a few companies and book with the one that answers and gives them a time.
- Every quote needs the same details: the size of the home, bedrooms and bathrooms, pets and how often. The receptionist gets them on the first call, so you don't have to call back just to ask.
Calls it handles
- ✓Quotes for standard, deep, and move-in or move-out cleans
- ✓Weekly, every-other-week and monthly service
- ✓Office and commercial cleaning inquiries
- ✓Post-construction and one-time cleans
- ✓Rescheduling, skipped visits and holiday changes
- ✓Questions about supplies, pets and whether they need to be home
- ✓Customers who weren't happy with a clean, passed to you to follow up
What it asks every caller
- ✓Name and best callback number, read back digit by digit
- ✓Address, and whether it's a home or a business
- ✓Bedrooms and bathrooms or square footage, or the type of building
- ✓Type of clean and how often they'd like it
- ✓Pets, parking and how the crew gets in
- ✓Preferred day and arrival window
Complaints and same-day changes get flagged
Cleaning calls are rarely emergencies, but some can't wait. When a customer calls about a crew that hasn't arrived, a same-day cancellation or a problem with a clean, the receptionist marks it urgent so you see it between jobs, and on Growth and above it can transfer the call to you. If a caller ever mentions a gas smell, fire, smoke, sparks or flooding that's actively spreading, it tells them to hang up and call 911 first.
How booking works
Cleanings and walkthroughs go into your Google Calendar in the arrival windows you set. It quotes only the prices you give it, word for word, such as a flat rate for a standard two-bedroom clean, and otherwise says you'll confirm the price after a walkthrough. It books the first visit and notes how often the customer wants service, so your team can set up the regular schedule.
What it costs
Plans start at $49 a month for 100 minutes, about 40 calls. For most cleaning companies we recommend Growth: $99 a month for 200 minutes, with text summaries and live transfer of urgent calls. Every plan includes 24/7 answering, Google Calendar booking, recordings and transcripts, and setup done for you. See all plans.
Answering service for cleaning businesses: voicemail, live operators or AI?
Cleaning business owners usually choose between three options for the calls they miss: voicemail, a live answering service, or an AI receptionist. Here's what each one costs and what a new customer gets when they call for a quote.
Voicemail
Included with your phone line
A greeting and a beep. Urgent problems wait until someone checks messages, and new callers often try someone else instead.
Live answering service
Ruby: $250 a month for 50 minutes
A trained person answers and takes a message or schedules. Priced by the minute, so a busy month costs more. Ruby's most popular plan is $720 a month for 200 minutes.
Per-call AI receptionist
Smith.ai: $150 a month for 75 calls
AI answers every call, priced per call: $2.00 a call on Pro (75 calls). Wrong numbers and quick questions cost the same as a booked job.
Voxlivo
From $49/mo for 100 minutes
AI answers in about two seconds, 24/7, books into Google Calendar and sends you every call. Growth ($99/mo, 200 minutes) adds text summaries and live transfer of urgent calls.
Competitor prices from their public pricing pages, checked October 29, 2026: Ruby pricing · Smith.ai AI Receptionist pricing and FAQ. Side-by-side details: Voxlivo vs Ruby, Voxlivo vs Smith.ai, and our guide to AI receptionists, answering services and voicemail.
Questions cleaning companies ask us
How much does an answering service for a cleaning business cost?
Voxlivo starts at $49 a month for 100 minutes, about 40 calls, which suits many owner-operators. Growth is $99 a month for 200 minutes, about 80 calls, and adds text summaries and live transfer. Live answering services usually charge by the minute at a much higher rate. Ruby, for example, lists $250 a month for 50 minutes on its public pricing page.
Is an AI receptionist as good as a live answering service for cleaning calls?
For quote requests, booking and rescheduling, it answers in about two seconds, asks for every detail you need to price the job and books straight into your calendar. A person is still better for an upset customer, which is why Growth and above can transfer those calls to you. It speaks English only, so if many of your callers prefer Spanish, a bilingual live service may fit better for now.
Can it give a price over the phone?
Only the prices you give us, word for word, like a flat rate by number of bedrooms and bathrooms or your move-out cleaning price. For anything else it says you'll confirm the price after a walkthrough, and offers to book one.
Does it work with Jobber, ZenMaid or Launch27?
Not directly. It books into Google Calendar and emails you a full summary of every call, so you can copy a new customer into your scheduling software in a few seconds.
Can it handle commercial cleaning leads differently?
Yes. It asks whether the call is for a home or a business. For offices and commercial spaces it asks about the type of building, size and how often they need service, then books a walkthrough or takes the details for a callback.
Can it take a deposit or card details?
No. It doesn't take payments or card details. It can tell customers how you take payment, using the wording you give us.
Also built for
Hear it answer like your front desk would.
Call the two-minute demo and play a customer, or tell us about your business. A person sets it up, and you can be live in about a day.