Voxlivo vs Plumbline Answering Service

Plumbline Answering Service is a live answering service for the trades, started by people who ran trades businesses. U.S.-based agents answer 24/7, book jobs straight into your field service software, and you pay only for booked calls. Their site doesn't publish a price. Voxlivo is a virtual assistant line for the calls you can't pick up, from $49 a month, that books into Google Calendar.

Plumbline Answering Service facts are from their public pages, checked November 1, 2026. Prices change, so check their site before you decide.

Who answers: Plumbline Answering ServiceLive, U.S.-based agents trained for the trades; calls are handled in-house, "no outsourcing"; VoxlivoAI receptionist, introduces itself as a virtual assistant
Price: Plumbline Answering ServiceNot published on their site. You contact them for pricing; Voxlivo$49 a month for 100 minutes (about 40 calls); $99 for 200 minutes (about 80 calls) on Growth
How you pay: Plumbline Answering ServicePer booked call: "you only pay when a call results in a booked appointment." Their site doesn't say what a booked call costs or exactly what counts as one; VoxlivoPer minute, with minutes included on every plan; $0.25 per extra minute
Hours: Plumbline Answering Service24/7/365, including holidays and storms; Voxlivo24/7, including holidays
Booking: Plumbline Answering ServiceBooks straight into field service software: ServiceTitan, Housecall Pro, Jobber, FieldEdge, Workiz, FieldPulse and others; VoxlivoBooks into Google Calendar during the call (one calendar). If you run other software, the details arrive by email instead
Emergencies: Plumbline Answering ServiceAgents follow the escalation rules you set and can transfer the call to your on-call plumber; VoxlivoRings your on-call phone for real emergencies on Growth and above. Gas smell, fire or flooding: tells the caller to hang up and call 911
Extras: Plumbline Answering ServiceA 24/7 monitored website chat widget on every plan, at no added cost; VoxlivoRecording and transcript of every call in your portal, and a monthly report
Trades served: Plumbline Answering ServicePlumbing, HVAC, electrical, roofing, pest control, landscaping and general contractors; VoxlivoOwner-run HVAC and plumbing shops, for the calls you can't pick up: on a job, busy or after hours
Setup and contract: Plumbline Answering ServiceCustom scripts for your services; setup steps and contract terms aren't stated on their site; VoxlivoDone for you in about a day, no setup fee on any plan. Month to month, cancel any time

Feature	Plumbline Answering Service	Voxlivo
Who answers	Live, U.S.-based agents trained for the trades; calls are handled in-house, "no outsourcing"	AI receptionist, introduces itself as a virtual assistant
Price	Not published on their site. You contact them for pricing	$49 a month for 100 minutes (about 40 calls); $99 for 200 minutes (about 80 calls) on Growth
How you pay	Per booked call: "you only pay when a call results in a booked appointment." Their site doesn't say what a booked call costs or exactly what counts as one	Per minute, with minutes included on every plan; $0.25 per extra minute
Hours	24/7/365, including holidays and storms	24/7, including holidays
Booking	Books straight into field service software: ServiceTitan, Housecall Pro, Jobber, FieldEdge, Workiz, FieldPulse and others	Books into Google Calendar during the call (one calendar). If you run other software, the details arrive by email instead
Emergencies	Agents follow the escalation rules you set and can transfer the call to your on-call plumber	Rings your on-call phone for real emergencies on Growth and above. Gas smell, fire or flooding: tells the caller to hang up and call 911
Extras	A 24/7 monitored website chat widget on every plan, at no added cost	Recording and transcript of every call in your portal, and a monthly report
Trades served	Plumbing, HVAC, electrical, roofing, pest control, landscaping and general contractors	Owner-run HVAC and plumbing shops, for the calls you can't pick up: on a job, busy or after hours
Setup and contract	Custom scripts for your services; setup steps and contract terms aren't stated on their site	Done for you in about a day, no setup fee on any plan. Month to month, cancel any time

Choose Plumbline Answering Service if

•You want a real person on every call.
•You run ServiceTitan, Housecall Pro, Jobber or similar software and want jobs booked straight into it.
•You'd rather pay per booked job than a monthly plan.
•You also want your website chat answered around the clock.

Choose Voxlivo if

✓You want to see the price before you talk to sales: from $49 a month, and $99 for the plan that rings your on-call phone.
✓You book jobs into Google Calendar rather than field service software.
✓You want to hear your script on our line before it goes live, and you only forward the calls you miss.
✓You want a recording and transcript of every call.

Sources

Plumbline Answering Service home page, checked November 1, 2026
Plumbline plumbing answering service, checked November 1, 2026
Plumbline FAQs, checked November 1, 2026
Plumbline plumber answering service FAQs, checked November 1, 2026
About Plumbline, checked November 1, 2026
Voxlivo pricing

Plumbline Answering Service is a trademark of its owner. Voxlivo is not affiliated with Plumbline Answering Service. Spot something out of date? Email hello@voxlivoai.com and we'll fix it.

Other comparisons: vs Smith.ai · vs Ruby · vs My AI Front Desk · vs Goodcall · vs Rosie · vs Dialzara · vs Jobber AI Receptionist · vs RingCentral AI Receptionist · vs Housecall Pro CSR AI

Hear it before you decide.

Call the two-minute demo and play a customer, or tell us about your business. A person sets it up, and you can be live in about a day.

Try the live demo Get started Call us (720) 783-3138