AI receptionist for plumbers
You can't answer the phone with your arm under a sink. Voxlivo answers for you in about two seconds, gets the address and the problem, books the job, and sends you the details before the caller rings the next plumber on the list.
Every plan starts with a 7-day free trial. No card needed, we do the setup, and you only pay if you keep it.
Receptionist: Thanks for calling Lone Star Plumbing. I'm the virtual assistant, and this call may be recorded. How can I help?
Caller: My water heater is leaking all over the garage floor.
Receptionist: I'm sorry, let's get someone out fast. Is the water still running, and do you know where the shutoff valve on top of the heater is?
Caller: It's still dripping. I can turn the valve.
Receptionist: Please do that now if it's safe. Can I get your name, the service address and the best number to reach you?
Caller: Dana Ruiz, 41 Cedar Lane, 214 555 0182.
Receptionist: Thanks Dana, that's 2-1-4, 5-5-5, 0-1-8-2. I have an emergency slot today between 2 and 5. I've flagged this as urgent so the plumber sees it right away.
Why plumbers use an AI receptionist
- Plumbing calls are urgent and the caller has a list. A leak at 9 PM doesn't wait for a voicemail callback the next morning.
- Most of your calls come in while you're on a job, driving, or after hours, which is exactly when nobody is in the office.
- A missed water-heater replacement or repipe is worth far more than a month of the receptionist.
Calls it handles
- ✓Clogged drains, toilets and sinks
- ✓Leaks, dripping pipes and running toilets
- ✓Water heater not heating or leaking
- ✓Burst pipes and no-water calls at night
- ✓Sewer backups and slow drains
- ✓Estimates for repipes, remodels and fixture installs
- ✓Customers asking when the tech will arrive
What it asks every caller
- ✓Name and best callback number, read back digit by digit
- ✓Service address, including unit or gate code
- ✓What's happening and where (kitchen, basement, outside)
- ✓Whether water is actively leaking and if the main is shut off
- ✓Homeowner or tenant, and who to call on arrival
- ✓Preferred arrival window
Burst pipes and backups get flagged, not filed
If a caller mentions flooding, a gas smell or fire, the receptionist tells them to hang up and call 911 first. For an active leak, no water or a sewer backup, it books the first emergency slot you allow, marks the call urgent, and on Growth and above can put the caller straight through to your phone.
How booking works
Jobs go straight into your Google Calendar in the arrival windows you set, for example 8 to 12 and 12 to 5. It never books outside your hours or service area, and it only quotes the prices you give it word for word. Anything else gets "the technician will quote before any work starts".
What it costs
Plans start at $49 a month for 100 minutes, about 40 calls. For most plumbers we recommend Growth: $99 a month for 500 minutes, with text summaries and live transfer of urgent calls. Every plan includes 24/7 answering, Google Calendar booking, recordings and transcripts, and setup done for you. See all plans.
Questions plumbers ask us
Will it work with ServiceTitan, Housecall Pro or Jobber?
It books into Google Calendar today and emails you a full summary of every call, so your dispatcher can drop the job into your field-service software in a few seconds. It doesn't connect to those tools directly yet.
Can it handle my after-hours emergency fee?
Yes, if you give us the exact fee. It will say it to every after-hours caller before booking, word for word, and never round it or make up a different number.
What if a caller just wants a price?
It quotes only the prices you give us, like a drain-clearing flat rate or a trip charge. For everything else it explains that the plumber quotes on site before any work starts, then offers to book the visit.
Do I lose my number?
No. You keep your number and forward it to your Voxlivo line, either all the time or only when you don't pick up after a few rings.
Also built for
Hear it answer like your front desk would.
Call the two-minute demo and play the customer, or start a 7-day free trial. No card needed, and we do the setup.