AI receptionist for med spas
People browse treatments at night and call when they're ready. Voxlivo answers those calls in about two seconds, explains your services the way you describe them, and books the consultation before they move on to the next clinic.
Every plan starts with a 7-day free trial. No card needed, we do the setup, and you only pay if you keep it.
Receptionist: Thanks for calling Glow Aesthetics. I'm the virtual assistant, and this call may be recorded. How can I help?
Caller: I'm interested in a laser facial. How much does it cost?
Receptionist: Our laser facial is listed at the price on our menu, and the provider will confirm the right treatment for your skin at a free consultation. Would you like to book one?
Caller: Sure, this Saturday if possible.
Receptionist: I have Saturday at 11 or 2. Can I get your name and the best number to reach you?
Caller: Jessica Lane, 305 555 0177. 11 works.
Receptionist: Thanks Jessica, 3-0-5, 5-5-5, 0-1-7-7. You're booked for a consultation Saturday at 11. A confirmation is on its way.
Why med spas use an AI receptionist
- Many prospective clients call in the evening or on weekends, after they've researched treatments online.
- Consultation calls are high value. A missed one is a missed treatment plan.
- Your team stays focused on clients in the room instead of the ringing phone.
Calls it handles
- ✓Consultation requests for injectables, lasers and skin treatments
- ✓Pricing questions on published treatments
- ✓Rescheduling and cancellations
- ✓Membership and package questions
- ✓Pre-visit questions like what to wear or how long it takes
- ✓Hours, location and parking
What it asks every caller
- ✓Name and best callback number, read back
- ✓New or returning client
- ✓Treatment they're interested in
- ✓Preferred provider, if any
- ✓Preferred days and times
- ✓How they heard about you, if you want it asked
No medical advice, and a clear path for concerns
If a client calls about a reaction or complication after treatment, the receptionist doesn't give medical advice. It tells them to call 911 for anything severe, such as trouble breathing, and otherwise flags the call urgent and, on Growth and above, transfers it to your clinical team.
How booking works
Consultations and treatments go into Google Calendar. It quotes only the prices you publish, word for word, and says the provider will recommend a plan at the consultation for anything else. It never promises results.
What it costs
Plans start at $49 a month for 100 minutes, about 40 calls. For most med spas we recommend Growth: $99 a month for 500 minutes, with text summaries and live transfer of urgent calls. Every plan includes 24/7 answering, Google Calendar booking, recordings and transcripts, and setup done for you. See all plans.
Questions med spas ask us
Will it give medical advice about treatments?
No. It shares only the information you give us, like what a treatment is and how long it takes, and says the provider will advise at the consultation.
Can it promote our monthly specials?
Yes. Send us the exact wording and dates, and it mentions the special to callers who ask about that treatment. Script changes are included on Growth and above.
Does it connect to our booking software?
It books into Google Calendar today. If you use other booking software, it can take requests your team confirms, with all the details in the summary email.
Can callers tell it's an AI?
Yes, it introduces itself as a virtual assistant on every call. Clients get a fast, friendly answer instead of voicemail.
Also built for
Hear it answer like your front desk would.
Call the two-minute demo and play the customer, or start a 7-day free trial. No card needed, and we do the setup.