How to set up Spectrum Business call forwarding
On Spectrum Business Voice, dial *72, then the 10-digit number and #, to forward all calls, and dial *73 to turn it off.
To forward only calls you miss, dial *92 for unanswered calls or *90 for busy calls, or set any of them up online in Voice Manager.
Steps taken from Spectrum Business's own help pages, checked October 29, 2026. See sources.
Which kind of Spectrum Business line do you have?
These steps are for Spectrum Business Voice, the office phone line that comes over your Spectrum connection. You can use dial codes from your desk phone or the Voice Manager website.
Spectrum Business Voice
Forward all calls
- Pick up your desk phone and dial *72.
- Enter the 10-digit number you want calls sent to, followed by #.
- Wait for the confirmation announcement. If the number isn't valid, you'll hear an error message instead.
Calls keep forwarding, and skip your voicemail, until you turn it off. Your desk phone gives a short ring (a "ring splash") each time a call is forwarded.
Forward only busy or unanswered calls
- When you don't answer: dial *92 to forward calls that aren't answered after a set number of rings. Turn off with *93.
- When you're on another call: dial *90. Turn off with *91.
Spectrum's older Business Voice user guide says no-answer forwarding can only be managed in Voice Manager, so if *92 doesn't work on your line, use Voice Manager.
Turn forwarding off
- All calls: dial *73.
- No-answer forwarding: dial *93.
- Busy forwarding: dial *91.
Set it up online in Voice Manager
Forward all, busy or unanswered calls
- Sign in to your Spectrum Business account and go to Services, then Business Phone, then Manage Voice. This opens Voice Manager.
- Select Global Call Settings, then under Incoming Calls select Call Forwarding.
- Click Configure next to your number.
- Turn on any mix of Forward All Calls To, Forward Busy Calls To and Forward No Answer Calls To, enter the number and save.
Voice Manager also has a Call Scheduler, so you can forward calls on a schedule. You can save up to three schedules, with one active at a time.
Turn forwarding off
- Go back to the same Call Forwarding screen and switch the forwarding off.
How to test it
- Call your business number from a different phone.
- If you forward all calls, the forwarded number should answer, and your desk phone should give only a short ring splash.
- If you set up no-answer forwarding, let it ring without picking up and check the call moves to the forwarded number.
- If you set up busy forwarding, call again while you're on another call.
Does it cost extra?
Spectrum's Business Voice price guide lists call forwarding as an add-on on some packages, so check what your plan includes. Ask Spectrum if you're not sure whether forwarded calls cost extra.
Using Spectrum Business call forwarding with Voxlivo
On Spectrum Business Voice, the usual setup is no-answer and busy forwarding (*92 and *90, or Voice Manager) to your Voxlivo number, so your desk phone rings first and your Voxlivo line answers anything you miss.
With Voxlivo you keep your number and your carrier. You forward calls to the dedicated US number we give you, either all the time or only when you don't pick up. When you sign up, we send you the exact forwarding steps for your carrier and line, and you make a few test calls before it goes live.
Your line answers 24/7 in your business's name, tells callers it's a virtual assistant, books jobs into Google Calendar and emails you a summary after every call, with the recording and transcript in your portal. Growth and above add text summaries and live transfer of urgent calls to your phone. Plans start at $49 a month. See how it works and pricing, read our general guide to forwarding business calls, or pick another carrier from all call-forwarding guides.
Spectrum Business call forwarding questions
How do I forward my Spectrum business phone?
Pick up your desk phone, dial *72, enter the 10-digit number followed by #, and wait for the confirmation. You can also set it up online in Voice Manager under Global Call Settings, then Call Forwarding.
How do I turn off call forwarding on Spectrum Business Voice?
Dial *73 to stop forwarding all calls, *93 to stop no-answer forwarding and *91 to stop busy forwarding. Or switch it off in Voice Manager.
Can I forward only unanswered calls on Spectrum?
Yes. Dial *92 to forward calls that aren't answered after a set number of rings, or turn on Forward No Answer Calls To in Voice Manager. If the code doesn't work on your line, use Voice Manager.
Does Spectrum charge for call forwarding?
It depends on your package. Spectrum's Business Voice price guide lists call forwarding as an add-on on some plans, so check what yours includes.
Sources
Spectrum Business's official help pages, checked October 29, 2026. Carriers change menus and codes from time to time, so if a step doesn't match what you see, follow Spectrum Business's current page or call their support.
Other carriers
Never send a missed call to voicemail again.
Forward the calls you miss to a Voxlivo line that answers in about two seconds, 24/7. We do the setup, you keep your number.