AI answering service for your cell phone, iPhone or Android
Voxlivo is an AI answering service for owners who run their business from a cell phone. Your phone still rings first, and the business calls you miss are answered in about two seconds and booked, from $49 a month for 100 minutes, about 40 calls.
It works with any iPhone or Android through your carrier's call forwarding. There's no app to install, and you keep your number.
How it works with your cell phone
- Step 1
We give you a number
During setup, which takes about a day, we build your receptionist and give you a dedicated US number for it.
- Step 2
You set forwarding on your cell
You tell your carrier to forward calls you don't answer, calls that come in while you're busy, and calls when your phone is off or out of signal, to that number. Your business number stays the same.
- Step 3
Your phone rings first
Pick up when you can, as you always have. If you're driving, up a ladder or with a customer, let it ring.
- Step 4
The receptionist answers
It answers in about two seconds, introduces itself as a virtual assistant, takes the caller's details and books the job into your Google Calendar.
- Step 5
You get the summary
An email arrives within about a minute, with the recording and transcript in your portal. On Growth ($99 a month) you also get a text, so it lands on the same phone.
On an iPhone, the Settings switch isn't the one you want
The iPhone has a Call Forwarding switch under Settings, Apps, Phone, Call Forwarding. According to Apple, that forwards your calls to another number, so your iPhone stops ringing for them. That's fine if you want the receptionist to take every call, for example when you're on vacation.
For “ring my phone first, and forward only if I don't answer”, the iPhone has no setting of its own. Apple's guide says that if your carrier supports conditional forwarding, for when the line is busy or not in service, you contact the carrier for setup information. In practice that means dialing your carrier's code from the Phone app's keypad.
Two more points from Apple's page. You need to be in range of the cellular network when you set forwarding, or calls won't forward. And iPhone warns about and blocks links in messages, emails and web pages that ask you to turn on call forwarding, because scammers use them. Always type forwarding codes in yourself.
On Android
Conditional forwarding is a feature of your carrier's network, not of the handset, so the same codes work from the Phone app's keypad on Android.
Conditional forwarding codes by carrier
Replace NUMBER with the 10-digit Voxlivo number we give you. Dial from the phone you're forwarding, then press call.
| Carrier | Forward when you don't answer | When busy | When off or no signal | Turn off |
|---|---|---|---|---|
| T-Mobile | **61*1NUMBER# | **67*1NUMBER# | **62*1NUMBER# | ##004# resets forwarding to default, or ##61#, ##67#, ##62# one by one |
| Verizon | *71NUMBER forwards calls that are busy or unanswered after 3 to 6 rings | No separate code listed | *73 | |
| AT&T | AT&T's wireless support page doesn't list dial codes. It says forwarding can only be changed from your phone, not online, and points to its device tutorials. We send AT&T customers the exact steps during setup. | From your phone | ||
To forward every call instead, T-Mobile uses **21*1NUMBER# (off with ##21#) and Verizon uses *72NUMBER. T-Mobile's page also shows how to change the no-answer delay, from 5 up to 30 seconds. Verizon says the number you forward to must be an active US line with all 10 digits, and AT&T notes that forwarding overrides your wireless voicemail.
From the official support pages, checked October 29, 2026: Apple Support: Set up call forwarding on iPhone · T-Mobile: Self-service and short codes · Verizon: Call forwarding FAQs · Verizon: Turn call forwarding on from your device · AT&T: Call forwarding for wireless. Codes can vary by plan; if one doesn't work, ask your carrier.
More carriers, office lines and VoIP apps are in our call forwarding guides. Our article on forwarding business calls to an answering service covers ring times and how to test it: call from another phone and let it ring, call while you're on another call, then call with your phone in airplane mode.
A business receptionist, not a call screener
Voxlivo is built to answer customers, not to filter your personal calls. Every forwarded call gets your business greeting from a virtual assistant, whether it's a new customer or your brother. It doesn't tell you who's calling before you pick up, and it doesn't text callers back.
It works best when the number is mainly your business line. It answers in English only and books into one Google Calendar.
What it does on each call
- ✓Takes the caller's name, number, address and reason
- ✓Reads the number back digit by digit
- ✓Books a time in your Google Calendar
- ✓Emails you a summary, with the recording and transcript in your portal
- ✓On Growth and above, texts you the summary and transfers urgent calls live
If a caller mentions a gas smell, fire, smoke, sparks or flooding that's actively spreading, your line tells them to hang up and call 911 first.
Which plan suits a one-phone business?
Starter, $49 a month, covers 100 minutes, about 40 calls, and suits a one-person operator who mostly needs missed calls answered. Growth, $99 a month, covers 200 minutes, about 80 calls, and adds text summaries to your phone and live transfer of urgent calls. Both are month to month. See all plans, or read about our after-hours answering service and answering service options for small businesses.
Built for trades who work from their truck: plumbers, HVAC, electricians and roofers.
Cell phone answering questions
Can an AI answer calls on my iPhone?
Yes, through call forwarding. Your iPhone forwards calls you don't answer to the Voxlivo number, and the AI receptionist picks up. The iPhone's own Call Forwarding switch forwards every call, so for "only when I don't answer" you use your carrier's conditional forwarding codes instead, as Apple's support page advises.
Does it work on Android phones?
Yes. Conditional forwarding is a carrier feature, so the same carrier codes work from the Phone app's keypad on Android. Nothing is installed on your phone.
Will my phone still ring?
Yes, with conditional forwarding. Your phone rings as normal, and only calls you don't answer, or that come in while you're on another call or have no signal, go to the receptionist.
Does call forwarding cost extra?
Verizon says there's no monthly fee for call forwarding on most plans, but forwarded calls are billed by your plan if you don't have unlimited minutes. AT&T says forwarded calls are billed for the length of the call, and some plans don't count them against your minutes. Checked October 29, 2026; check your own plan.
Will it answer my personal calls too?
Any call your phone forwards reaches the receptionist, and it answers as your business's virtual assistant. It doesn't know which callers are family or friends, so it's best if most calls to the number are for the business.
Can it text my callers back?
No. It doesn't text callers. You get an email summary of every call, and on Growth ($99 a month) and above, a text summary to your phone.
How do I turn forwarding off?
Dial your carrier's cancel code from your phone. On Verizon that's *73. On T-Mobile, ##004# resets call forwarding to default. AT&T says forwarding can only be changed from the phone itself, not online. We send the exact steps for your carrier during setup.
Hear what your callers will hear.
Call the two-minute demo and play a customer, or tell us about your business. A person sets it up, and you can be live in about a day.