For owner-run HVAC and plumbing shops
The emergency call you miss at 9 PM is tomorrow's job for the other guy.
When you're on a job or it's after hours, Voxlivo picks up in about 2 seconds in your company's name, takes the name, address and what's broken, and books the job on your Google Calendar. On the $99 Growth plan, it also rings your on-call phone for real emergencies. A person sets it up; you just turn on call forwarding. Plans from $49 a month.
Hear it first: the live demo answers as “Lone Star Plumbing”, a sample Dallas plumber, so play a customer with a leaking water heater. (720) 783-3138 is our own line, also answered by a virtual assistant.
What lands in your inbox
Name
…
Phone
…
Problem
…
Urgency
…
Booked
…
2s
answer timeBooked
on calendarSent
owner summary0s
to pick up, in your company's name
24/7
nights, weekends, holidays
0%
of calls recorded and summarized
0
prices it will ever invent
- Month to month, cancel any time
- A person sets it up in about a day
- Keep your number and your software
- Every call recorded and transcribed
- Callers hear it's a virtual assistant
- Quotes only the prices you give it
From the founder
I'm not a plumber. I answer the phone for the ones who are.
Waleed Ahmed, founding partner, on what Voxlivo does for owner-run HVAC and plumbing shops, in 22 seconds.
- Picks up in your company's name when your phone rings out
- Takes the name, number, address and what's broken, and books it on your calendar
- Emails you the details within about a minute
- Set up by a person, and you hear it before you pay
Read what he says
“I'm not a plumber, and I've never been under a sink in my life. What I do is answer the phone for the people who are. When you're on a job and it rings out, it picks up under your company's name, gets the details, books it on your calendar and then emails you. I write the script for your shop myself, and you hear it before you pay a dollar.”
Hear it first
Hear who picks up when you can't.
No sign-up needed. Tap to listen, or call our own line and ask it anything.
Savannah, the voice on your line
A natural, friendly American English voice. She greets every caller with your business name and says she's a virtual assistant.
7 seconds, from a real recorded call.
A real booking, start to finish
Hear her take a caller's name, read the number back digit by digit and book an arrival window.
Unedited, about three minutes.
Call her yourself
Our own line is answered the same way, by a virtual assistant, day or night. Ask her anything about Voxlivo.
Answered 24/7, usually in about two seconds.
Listen in
A real call, unedited.
Recorded on our sample plumbing setup: a caller books a kitchen plumbing visit. Listen for the introduction, the phone number read back digit by digit, and the confirmed arrival window. Then try the demo yourself.
Tried the demo? Tell us what you thought.
How it works
Live in a day. Three steps.
Keep your number and your software. A person builds your line around your shop; you just turn on call forwarding.
01
A person builds your line
You tell us your services, hours, service area, the prices you want quoted, and your on-call number. We write the script around your shop, and you hear it on a few test calls before it goes live.
BusinessLone Star PlumbingHoursMon–Sat 7–7, 24/7 emergenciesService areaDallas + 30 milesOn-call phone(214) 555-0199Line built · 14 test calls passed02
You forward the calls you miss
Keep your number and your software. Forward only the calls you don't pick up: no answer, busy or after hours. Takes two minutes with any carrier, and you can switch it off any time.
(214) 555-0100→(331) 555-0199Forwarding mode: when unanswered after 20sIncoming call 9:42 PM · you're on a job · assistant picked up03
Jobs land on your calendar
Every call is answered in your company's name, recorded and summarized. Booked jobs go straight into your Google Calendar, and the details hit your email within a minute. Growth also texts you the summary and rings your on-call phone for real emergencies.
Next emergency slot · Urgent
Water heater leaking: Mike Torres
4410 Maple Ave, Dallas · 214-555-0182
Email · 9:46 PM
Call summary: water heater leak
Mike Torres called about a water heater leaking in his garage. Urgency: emergency. Booked the next emergency slot…
The math
What do missed calls cost you?
Drag the sliders. These are your numbers, not ours.
Slipping away each month
$4,546
About 13 jobs a month going to whoever picked up. A Growth plan (about $99 a month at this volume) pays for itself after 1 booked job.
Stop the leakPricing
Plans from $49 a month.
We recommend Growth for most shops: it's the plan that rings your on-call phone for real emergencies. Month to month, cancel any time.
Starter
Save 50%$49/moRegular price $99
100 minutes, about 40 calls · no setup fee
For the one-truck shop. Picks up the calls you can't, books the job and emails you. It won't ring your phone; Growth does.
- ✓24/7 answering, including holidays
- ✓Caller name, number, address and problem captured
- ✓Jobs booked straight into your Google Calendar
- ✓Email summary after every call
- ✓One dedicated US phone number
- ✓Portal with every call, recording and transcript
Growth
Save 50%$99/moRegular price $199
200 minutes, about 80 calls · no setup fee
The plan that rings your on-call phone when a real emergency comes in. Right for most shops, one truck or ten.
- ✓Everything in Starter
- ✓Text-message summaries to your phone
- ✓Live transfer of urgent calls to you
- ✓Script changes whenever you ask
- ✓Monthly PDF report of calls and revenue
Pro
Save 50%$199/moRegular price $399
400 minutes, about 160 calls · no setup fee
For busier shops that need more minutes, or more than one number, location or service line.
- ✓Everything in Growth
- ✓Up to 3 numbers or locations
- ✓Separate scripts per service line
- ✓Priority support
Scale
Save 50%$399/moRegular price $799
800 minutes, about 320 calls · no setup fee
For multi-location HVAC and plumbing companies and franchises.
- ✓Unlimited locations and numbers
- ✓Dedicated onboarding
- ✓Quarterly review with us
All plans: no setup fee (a person sets it up, free), a US phone number, 24/7 answering, recordings, transcripts, month-to-month billing, cancel any time. Extra minutes are 25 cents each. Pay yearly and get two months free on Growth and Pro.
Waleed Ahmed
Khuram Ejaz
A note from the founders
Real people set up your line.
“An HVAC or plumbing shop lives on the phone, but the owner is usually the one doing the work: under a sink, up in an attic, on a roof. When the phone rings out, that caller doesn't leave a voicemail. He calls the next shop. We built Voxlivo so those calls still turn into booked jobs, in your company's name, at a price a one-truck shop can afford.
Waleed sets up every line himself, around your services, hours and prices, and you hear it on test calls before it goes live. Khuram looks after you from the first call onward, so you always have a real person to talk to.”
Waleed Ahmed and Khuram Ejaz, founding partners
Questions
Things owners ask us.
Yes, and that's on purpose. It opens every call by saying it's a virtual assistant and that the call may be recorded. If a caller asks whether they're talking to a real person, it says plainly that it's a virtual assistant, not a person. Callers get a fast, polite answer instead of voicemail, which is what they actually want at 9 PM with a leaking pipe.
Get started
Tell us about your shop.
A real person gets back to you within one business day, and your line can be built the day after.
Email us any time: hello@voxlivoai.com
Or call us: (720) 783-3138. A virtual assistant answers; yes, the same kind we build for your shop.
Want to hear it first? Try the two-minute demo.